Wiggle started out as Butlers Cycles, a small independent bike shop established in Portsmouth, UK in 1920. In 1999, Butlers Cycles went online with the launch of wiggle.co.uk.
By focusing on providing unmatched value and great customer service, Wiggle rapidly took off in the UK and soon began expanding around the globe. We have now grown to become a global leader in the online retail of equipment for cycling, running and swimming, selling to over 70 countries in 10 languages and 14 currencies.
We occupy over 85,000 sq. ft. of warehouse space and stock over 2 million items!
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
We would absolutely love to hear from you and learn what makes you want to work for Wiggle! Please send your CV and Cover Letter to Jobs@wiggle.com
We would really like to be able to respond individually to each and every one of your emails, unfortunately due to the volume of applications we receive here at Wiggle, this just isn’t possible. So if you have not heard from us within 30 days of submitting your CV, please consider your application unsuccessful on this occasion.
Thank you for your interest in working for us and please take a look below at our current vacancies…
At Wiggle we understand the importance of maintaining a healthy work/life balance. We work hard, but our working environment is relaxed and we encourage staff to participate in sport. We frequently train together in club activities such as our running and cycling clubs which operate during lunch or after work. We also participate in events together such as sportive rides and running races.
Our benefits include
WiggleCRC is committed to protecting the privacy and security of your personal information when applying to work with us.
The policy makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation (GDPR).
Click here to see the full policy.
Job Title: Senior Developer
Location: Portsmouth
Position type: Permanent
Wiggle CRC are looking for a Senior Developer with strong leadership skills to join the IT team. Fancy taking on the challenge? Please read on….
What will you be doing?
As a Senior Developer you will design, create, test and document new and existing software components from supplied specifications. Project change may require the introduction of new Wiggle systems, enhancements to existing systems and integration with 3rd party systems. You will lead a small squad of 3-4 developers within the front end development team.
Who are we looking for?
If this sounds like you, please get in touch and apply now by sending your CV to jobs@wiggle.com - we want to hear from you!
#ComeJoinTheRide
Job Title: French Translator
Location: Portsmouth
Position type: Permanent
This is a full time permanent position based in our Portsmouth office
What will I be doing?
You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.
Duties and responsibilities:
Knowledge, Skills and Experience:
#ComeJoinTheRide
WiggleCRC have an exciting opportunity for an analyst to join the ride in Portsmouth.
What will you be doing?
To work with all the WiggleCRC Merchandising and Replenishment teams to achieve higher availability and increased inventory turn through automated ordering. You will support the Group Central Merchandising Manager in delivering effective Automated Ordering by working closely with all the other B&M teams.
Responsibilities
Who are we looking for?
Title: Senior Systems Administrator
Location: Portsmouth
Position: Full Time, permanent
WiggleCRC are looking for a Senior Systems Administrator to join the IT team on permanent basis. You will be involved in exciting project work, designing and delivering new technologies and platforms to WiggleCRC.
Fancy taking on the challenge? Great, please read on…
What will I be doing?
This role is a key position in the Production Services Team and involves taking a proactive stance in supporting the Wiggle business in the maintenance and upkeep of existing IT Infrastructure, IT Equipment and Telecoms services.
You will also:
What experience would we like you to have?
Wiggle CRC are looking for a Business Analyst to analyse, design and document solutions to meet the needs of business objectives. Fancy taking on the challenge? Great! Please read on…
What will you be doing?
As a Business Analyst, you will analyze, design and document solutions to meet the business objectives, support the in-house and remote development teams in the delivery of the solution and coordinate UAT and business-readiness tasks.
Although you will be required to work in all aspects of the business, this role should have specific understanding of finance processes and Oracle Financial applications would be a benefit.
Context:
As part of the Delivery team you will engage in delivery of both strategic and small change to the Wiggle systems. The scope of work incorporates all infrastructure, Applications and customer-facing websites.
Accountabilities:
Who are we looking for?
Knowledge, Skills and Experience:
Finance Knowledge, Skills and Experience
Competencies:
Why work for us?
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.
What’s next?
Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…
#ComeJoinTheRide
Are you a native level speaker in Swedish looking for your next Marketing move? If so, please read on.
What will you be doing?
The aim and purpose of the Role:
The Online Marketing Manager is a key role in driving the growth of Wiggle and Chain Reaction Cycles websites across the Nordic countries, with a focus on Sweden. Working for the top tri sports retailer in Britain, and a major international player, this role will have responsibility for maximising profitability through the growth of sessions, revenue and market share across a variety of channels, including Organic, Paid Search, Google Shopping, Affiliates, Social and Remarketing.
Context:
The Online Marketing Manager, Sweden reports into the Europe Online Marketing Manager and is key in the creation and execution of a Nordic localised online marketing plan to deliver ambitious growth targets across WiggleCRC websites. This role requires a close working relationship with other Online Marketing teams as well as other internal departments (Country Managers, Translation and Customer Services).
Roles and Responsibilities:
Who are we looking for?
Wiggle has an exciting opportunity for a Test Team lead to join the team in Portsmouth.
What will you be doing?
As the Test Team Lead you will be responsible for overseeing the success of the day-to-day testing activities and tasks by prioritising the test workload within workstreams.
Working alongside the team to provide direction, support, mentoring and working as a hands-on test analyst to alleviate bottlenecks. Working closely with the Test Manager to promote best practice within the test team and help innovate the way testing is done.
Responsibilities
Who are we looking for?
WiggleCRC are looking to recruit an experienced Product Owner to join the team in Portsmouth.
What will you be doing?
Reporting to the Senior Product Owner, Wiggle CRC, you will work day-to-day with the UX and UI teams and Insights. You will be part of project teams made up of developers, business analysts, project managers and designers
You will own customer experience across Chainreactioncycles.com and the international sites. Working within the Ecommerce team, with UX and Insights teams to generate a deep understanding of customer behavior and customer needs and prioritising these in to a web development backlog that delivers maximum business value and ROI from our web development teams.
The product owner works with architects, product marketing, business analysts, and development teams to ensure that business goals and user needs are met with each webs release.
The Product Owner is accountable for the design, usability, quality and delivery of a product or feature. The PO is the key decision maker on priorities and design decisions and works to ensure that all stakeholders are aligned at each stage of the development lifecycle.
The Product Owner understands both the engineering and business side of the product release and is ultimately responsible for representing the end user’s needs.
Accountabilities:
Who are we looking for?
Knowledge, Skills and Experience:
Competencies:
Why work for us?
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.
What’s next?
Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…
#ComeJoinTheRide
Location: Portsmouth
Position: Permanent
WiggleCRC are looking to recruit a Buyer to join the Swim and Tri team.
What will you be doing?
As a Buyer you must be able to understand and operate within the agreed Merchandisers Range Framework, selecting the most appropriate suppliers, products, and negotiate industry leading prices and terms, and work with the Buying Assistant to set up all products with the correct data in a timely manner.
Strong negotiation skills are essential to obtain the best possible cost prices, and supplier terms to enable Wiggle to offer the best prices to the customer.The Buyer should be looking to on board new Suppliers, Brands and Products, at low risk using strong negotiation skills.
Responsibilities:
·Negotiating lowest industry cost prices
·Best in industry supplier terms / deals
·Maintaining balanced number of Suppliers / Brands
·Testing new products with managed risk
·Responsible for all product data
·Managing Buying Assistant
Who are we looking for?
·Experience of Buying within a similar retailer, or highly performing individual from within the business looking to progress.
·Must demonstrate extremely strong negotiation skills and high level of energy to drive the product ranges, and understand the principles of balanced attribute range building, and able to operate within the budgeted framework.
WiggleCRC are looking to recruit an experienced Data Scientist to join the team on a Permanent basis in Portsmouth.
Wiggle CRC is a leading global online cycling retailer. We have an exciting opportunity for an experienced Data Scientist to build productionised models on Google Cloud Platform. The initial focus will be delivering a highly personalised customer experience on our website and in our CRM campaigns. Longer term, the successful applicant will have the opportunity to shape the direction of the data science capability for the wider organisation.
What will you be doing?
Responsible for driving this greenfield deployment and supporting the marketing teams in radically improving Wiggle CRC’s personalisation capability, the successful applicant will deliver new predictive models, customer segmentation, recommendations and personalised content through the application of Data Science on Google Cloud Platform.
The Data Scientist will provide input on all aspects of the design, development and delivery of data products including problem definition, data acquisition, data exploration and visualization, feature engineering, experimenting with algorithms, machine learning, evaluating and comparing metrics, deploying models and iteratively improving the solution, using near real-time and batch data processing.
The successful candidate will:
Dimensions:
Accountabilities:
Essential Knowledge, Skills and Experience:
Highly Desirable:
Beneficial:
Competencies:
Why work for us?
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.
What’s next?
Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…
#ComeJoinTheRide
Location: Portsmouth
Position type: Full Time Permanent
RAF Number: 1264
Wiggle CRC are currently looking for an experienced Merchandiser to join their family! Interested in fast forwarding your career in a fast-paced dynamic environment? Then please read on…
What will you be doing?
The Merchandiser is the overall owner of the range framework, ensuring full analysis has been considered, in line with any known future trends to design an overall plan to enable the Buyer to deliver an edited range of the best products for each customer segment. This must be done within the overall Department budgeted parameters, and controlled / re-forecast in season, with full communication to the wider business. The Merchandiser owns the overall Department P&L and is responsible for modelling price promotions and clearance activities, and keeping the range performing within the agreed parameters (Budget / agreed re-forecasts).
Responsibilities:
Who are we looking for?
Wiggle IT Graduate - Start Date: Monday 7th September 2020
Our IT organisation is specially organised to expect and respond to multiple priorities and business initiatives. We have three key working streams; continuous improvement, innovation and business change each stream is given equal importance, but aligned with our IT values of hygiene, quality and value at its heart.
As a Wiggle IT Graduate, you will have the opportunity to work on the Wiggle and Chain Reaction Cycles technology platforms, with the autonomy to move between the IT Development as well as the Infrastructure and Operations departments.
In Infrastructure and Operations you will be given exposure to understand the fundamental technical processes that drive and support our business, and within IT Development, you will learn how we design and develop our in house solutions on the Microsoft tech stack.
You will have the potential to thrive in a dynamic, challenging and innovative environment, building strong collaborative relationships with your fellow IT colleagues. As a team we aim to develop and enhance the Wiggle and Chain Reaction Ecommerce Platforms.
We’re looking for commercially minded graduates who have a passion for:
Have a passion for problem solving and enjoys a challenge
Wiggle Marketing Graduate - Start Date: Monday 7th September 2020
Wiggle and Chain Reaction Cycles make up the world’s largest Cycle, Run, Swim and Tri ecommerce business, serving over 2 million customers across 75 countries worldwide.
Our Marketing department is made up of 6 teams with over 70 people. They support both Wiggle & Chain Reaction Cycles across ecommerce, User Experience, Events, Data and Analytics, Digital Marketing and Brand Marketing.
We live and breathe our brands and deal with all our marketing in house.
The 2020 Graduate program offers a 12m rotation through 4 core areas of Marketing;
We’re looking for commercially minded graduates who have skills / experiences in:
Wiggle B&M Graduate - Start Date: Monday 7th September 2020
Our B&M team is the heart of the company.
Driving profitable decisions on what products we buy, how we buy them and how we sell them, whilst meeting the demands of what our customers want now and in the future. We liaise across functions from Finance to Marketing to ensure products flow through the business and drive profitable sales.
The Commercial Graduate Assistant will rotate through the 4 key roles within B&M;
We’re looking for commercially driven graduates with a desire to pursue a career in Commercial, Buying or Merchandising, in a fast-paced retail environment. Key qualities include:
WiggleCRC are looking to recruit an experienced Head of Group Profit Protection and Payments to be based at our Portsmouth office on a permanent basis.
What will you be doing?
As the Head of Group Profit Protection and Payments you will be responsible for overseeing the Group Profit Protection and Payments functions. You will identify margin erosion drivers, across several operational and customer facing streams, and formulate strategy to mitigate loss and protect margin.
You will be responsible for the governance of internal controls across Stock, Operational cost of failure, Returns and Warranty to ensure these functions are working within the required framework and within budget.
You will oversee the Group Payments team to ensure our customers have the required payment methods available at checkout whilst working within payment regulations and delivering the best commercial agreements from our payment providers.
Accountabilities:
Profit Protection:
Payments:
KPI’s:
Who are we looking for?
We are looking for someone with extensive experience in this area with the following;
Knowledge, Skills and Experience:
Why work for us?
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.
What’s next?
Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…
#ComeJoinTheRide
As a customer service advisor, you will be representing Wiggle, assisting and advising customers via Live Chat, Email and Phone with the highest degree of courtesy and professionalism to resolve issues.
What will I be doing?
Working as part of the customer service team you will be responsible for helping maintaining Wiggle’s global service levels across all media and contact types. Supporting customers via contact sources of pre-sale, during-sale and after-sale queries related to all products, brands and services.
What hours will I work?
2 Week rotating shift pattern
Week 1: 06:00 – 14:00
Week 2: 14:00 – 22:00
1 in 4 weekends 10:00 – 18:00
Duties and responsibilities:
Knowledge, Skills and Experience:
Why work for us:
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events and a smart casual dress code.
What’s next?
Are we the saddle to your bicycle? Well if so, come join the team and send over your CV to our Talent Team Jobs@wiggle.com. Why not stand out and send us your wiggly cover letter with your application.
#comejointheride!
WiggleCRC are looking to recruit an experienced Customer Service Advisor / Team Leader to join the team in Portsmouth on a permanent basis.
What will you be doing?
As the Junior Team Leader, you will work as part of our Customer Services team, supporting the team leader in leading and developing the advisors to assist and support customers pre-sale, during-sale and after-sale. Queries can range from questions about products and brands to issues with orders. Your multi-disciplined, multi-lingual team will work a shift pattern that includes weekends and bank holidays, to maintain service KPIs for our global customer base.
Responsibilities:
Who are we looking for?
Knowledge, Skills and Experience:
Why work for us?
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.
What’s next?
Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…
#ComeJoinTheRide
WiggleCRC are looking to recruit a German Translator to be based at our Portsmouth office on a permanent basis.
What will you be doing?
The Translator will be assisting the Translation, Marketing and Customer Service teams with all related translation and communication matters.
Responsibilities:
As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.
Accountabilities:
Who are we looking for?
Knowledge, Skills and Experience:
Competencies:
Why work for us?
We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.
What’s in it for you?
If working alongside some for the most creative people isn’t enough, we offer you:
Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.
What’s next?
Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…
#ComeJoinTheRide
